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Monthly Archives: July 2012

Updating WebAdvantage Suite

Prerequisites 

  1. You should already have a WebAdvantage server running and working before doing an upgrade. Check this <post> if you need help doing this.
  2. Get the installation files from the Print Manager website. The version I downloaded was 3.1.2.
  3. My WebAdvantage server is called “pmp-webadv”.

Updating WebAdvantage

  1. Unzip the file you received from Print Manager to “C:\workingtemp” on your WebAdvantage server.
  2. Double Click on your “Install WebAdvantage.exe” and the WebAdvantage installer will open. The installer will display “Updating WebAdvantage Suite” and click “Next”.
  3.  The installation will immediatly begin and when finished will display a “Update Complete” screen.

Testing

  1. Open IIS Manager and Browse to your WebAdvantage website.
  2. Your WebAdvantage login screen will appear.
  3. If your logon screen did not appear, please check the troubleshooting section.

Troubleshooting

  1. If you get an error screen (below) when trying to log into your WebAdvantage site then there is a simple fix.
    The error on this page will be:
    Server Error in “/WebAdvantage” Application.
    Access to the path “C:\inetput\wwwroot\PMP\sessionlogs” is denied.
  2. With the most recent release of WebAdvantage, Print Manager enables logging. Create a folder at “C:\inetpub\wwwroot\PMP” called “sessionlogs”.
  3. Browse to your WebAdvantage site and it should be working.
 
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Posted by on July 2, 2012 in Uncategorized